Flood, Fire, Mold, and Trauma Scene Remediation Services
What makes us the best for your largest investment
Mission statement: At Done Right Flood and Fire Services Inc., we strive for the best customer service in the industry. Our trustworthy, honest, and hardworking crew is here to help at a moment's notice. Our employees are highly trained and educated restoration professionals. We are an IICRC certified firm with 25+ years of experience in the field. You can trust any job done with us will be done right.
We ensure a seamless and stress-free claims process by acting as the moderator between you and the insurance adjusters thus alleviating additional hardship during your time of need.
We pride ourselves on being a veteran-friendly employer by ensuring a smooth transition from military service to restoration professional.
Flood and Water Damage
Water is the most invasive substance on the planet. When water damage occurs, you can trust that our highly trained professionals will do everything they can to evaluate the situation and ensure a proper plan of action to mitigate any further damage. We assess every situation with the utmost care and respect. Rest assured, we will treat your home as we would our own.
Smoke, fire and soot damage is one of the most devastating losses a homeowner can experience. Our trusted crews will be hasty in ensuring your home is free of soot, debris, and odors. Your contents will be handled and cleaned by our IICRC certified professionals. Our highly professional rebuild team will ensure an amazing finished product and have your home restored to its original state. With 25+ years’ experience, our "in house" (hyphenated) rebuild crew will ensure the only thing you have to worry about is choosing materials.
Microbial growth poses many concerns to homeowners from physical and respiratory health concerns to the structural integrity of your home. When growth occurs, our team will ensure it is contained cleaned and removed. The antimicrobial that we use is a non-invasive green material ensuring any humans or pets in the home remain safe through the process.
In the unfortunate event of a trauma or crime scene our technicians will handle the issue with sympathy and respect.Rest-assured your home will be treated with respect and the process will be as stress free as possible. Homeowners will have an assigned insurance Care Handler for all claims of this nature. Our Production Manager will be the single point of contact with all parties to ensure a seamless process during this sensitive time.
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I highly recommend Andrew Massoud. We had a leak in the drain in a shower that went undetected until there was major water damage under the floor. He demolished the existing shower plus removed all of the flooring in the bathroom. When he was done we had a beautiful new bathroom that is an upgrade over the old. He did the work on time and within the price of his quote. What more could one ask for?....
We have had Andrew do a variety of projects in our home – both small and large projects. Andrew is extremely responsive, reliable and trustworthy. He is professional, committed to client satisfaction, and knows when to bring in additional help and expertise to get the job done. Andrew is also a true pleasure to work with - it’s not surprising to see such amazing client feedback here!....
Andrew just finished a job for me and I am so extremely happy with how it turned out. I told him what I wanted and that I needed guidance in how to achieve the big picture. He offered his suggestions and together we developed a whole new living area for my home.
Andrew's knowledge, skills and communication is excellent and makes you feel completely relaxed in the work that is be completed. You are in good hands!
I would recommend Andrew to anyone that needs assistance in remodeling or even small jobs as he will provide you with professional service, recommendations, good follow up on his work, extremely trustworthy, competitive in price and an all around great guy to work with. You will not be disappointed!!....
I have worked with Andrew on several projects and have never been disappointed. He recently finished a bathroom remodel for me and it could not have gone more smooth. Not only is Andrew qualified and skilled in most of the trades required for the job, but he has excellent subs as well. Our project flowed without gaps in time, thus allowing the homeowner to get back into their bathroom as soon as possible! End result was a huge success and everyone was happy. Andrew is professional, qualified, reliable, honest, with a positive/can-do attitude!....
I have known and used Andrew since early 2010 and have always been pleased with his skill level, results and positive attitude. Andrew communicates well, shows up when he says he will and delivers what he promises. No job is too big or small, from changing light bulbs in out of reach areas, replacing broken garbage disposals to painting or building a deck, Andrew can make it happen. I am also happy to mention that Andrew takes pride in his reputation and gives back to the community by donating blocks of his time for bid to our neighborhood school fundraising events and helping neighbors in need after unexpected accidents or loss. Andrew is an honest reliable family man that's not only a pleasure to work with but an asset to have in my phone! - Noel Duarte....
Andrew has done quite a bit of work at my house. He recently renovated an entire bathroom. He is always professional and conscientious. He takes the time to get the job done right, and his prices are very reasonable. He is known in our neighborhood as the "go to guy."....
Scott & Dawn Frisbie
We have known Andrew for 7 years, professionally and personally. He is a man of his word, he does what he says he going to do.
The quality of his workmanship is high quality. His pricing is fair and very competitive. His job completion is always as committed and scheduled.
We strongly recommend Andrew. We know we will use his services again in the future.....
I would highly, highly recommend Andrew! He is super professional and reasonably priced and can do almost anything! He is also a very nice person and real easy to have in your home. I trust him completely!....
I met Andrew when he came to stop a leak in the ceiling,(dripping on my Christmas Tree). He came out right away & did a great job. He has been here several times since, always on time, returns calls quickly, has good work ethics and informs me of my options so I can make the right decision. I highly recommend Andrew.