Testimonials

Done rite. One day I noticed that my cat was staring at the floor. After looking closer at what he saw I found that there was water seeping up between the cracks in my flooring. I quickly determined that it had come from the supply line behind my fridge and shut it off. I called Done Rite Flood and Fire services and spoke with the owner, Andrew. I explained my circumstances and he said he was working nearby and that he would come to my house within the hour. Andrew arrived soon after my call, assessed the damage, and advised of the appropriate plan to begin repairs. The next day he and his crew were at my house and began the process of removing the damaged flooring and drying out the subfloors. They took great care to make sure that only the damaged materials were removed and protected the rest of my home from any further contamination by putting up plastic barriers. They returned daily to monitor the moisture levels and made approximate adjustments to the drying equipment as needed. I was present during all of the work that Done Rite performed and was thoroughly impressed with the care that they took to preserve what they could of my home. The staff were completely polite and professional thought my contact with them as were all of the additional subcontractors that worked with Done Rite. Any issues I brought up were addressed quickly and resolved completely to my satisfaction. I should add that Done Rite, also billed my insurance company directly, and provided them with very detailed reports of the damage to my home. This was exactly the information needed so that I could have the repairs covered by my insurance company. I can't say enough about how important this was. As it removed one of the biggest stresses of the entire ordeal.

Jason C.

These guys are the best in the business

Gus C.

Andrew and his associates were very efficient and competent. I was very happy with the job performed.

Bonnie V.

Great job cleaning out a car that had been flooded. Mitigated musty smell and took care of it perfectly! Very easy to work with!

Bryan H.

I'm an out of state investor and Justin and Andrew came out same day to inspect and did the cleanup and remodel quickly and kept me informed.
I would use them again.

Daniel K.

Having flooding issues in my crawl space. Contacted Andrew and he came right out and sent someone down to inspect it. Very cool dude and was very helpful and informative on the direction I needed to take for the issues that I'm having. Him and his guys were very professional. Highly recommend.

Adrian B.

I called Done Right this morning, and talked to Andrew. There's a moisture on our hardwood floor that I was concerned about. Andrew arrived on time. He inspected the floor and checked the crawled space. He said, he didn't see anything, but, to make sure, he'll ask one of his crews to take a closer look down in the crawl space area.

While waiting for his crew, I offered him a bowl of fried rice (he said he liked it!) Justin, John, & Kelli came. John put on the suit and went down the crawled space, while communicating with John and Andrew of what he's seeing. John took a lot of photos and showed it to them. I also offered a bowl of fried to them, to which they also agreed.

Andrew advised me of what to do. There was no leak of water in the crawl space. It's more likely a spilled water from one of our dog's water bowl. He did not charge me for the inspection. I am very thankful for his professionalism. I highly recommend Done Right Flood & Fire Services INC.

Tess F.

Done Right was prompt in responding when called to treat our water damage, and they were very clear about the estimate and treatment requirements.

Dave D.

Done Right gets it Done Right! Timely and responsive! Our commercial building had a flood in the basement not once but twice. Andrew and his team were there within an hour of taking my call (yes they even answer their phones AND you get to talk to a live person!). They were able to get water pumped out and the air movers in place to dry it in a couple hours. Thank you Done Right. I hope we don't need you anytime soon, but if something happens to my home or business I know who I will call!

Danny T.

When water starting pouring through the ceiling of my garage from the upstairs bathroom, my first call was to Done Right Flood & Fire. Andrew responded immediately and was at my house the next day to identify the issue and survey the damage. He and his team of professionals worked quickly and effectively to mitigate further water damage and make repairs. Andrew worked directly with the bathtub and flooring companies to get my replacements ordered and installed quickly and efficiently. Andrew even went the extra mile and spoke with my homeowner's insurance agents to make sure I received full coverage for this incident. I hope I never have to call Done Right Flood & Fire again, but if I do, I know I will be in good hands with Andrew and his team.

Brenda M.

These guys were very quick to respond to a small flood in my home. The first company who looked at it, wanted to immediately start tearing my floors apart. Done Right, was able to fix the issue with a far less intrusive method. They saved me a lot of time and money. I wouldn't use anyone else. Thanks for taking care of my property so quickly.

Chris W.

Andrew and the team at Done Right are the best. They helped restore my home after a water heater leak destroyed some of my kitchen cabinets and nearby hardwood flooring. If I ever needed anything, Andrew was just a phone call away. He was super helpful and caring about not just the job, but those of us that live here. He understood what it means to have to live around water damage, without utilities at times, and how hard it can be. He did everything in his power to move my job forward as fast as he could. Andrew worked really well with insurance and I am still shocked at how much was covered and how little I had to pay out of pocket. The cabinet and granite installers are particularly nice people who helped me think through the process of selection and installation, and I am incredibly happy with the results. I count Andrew and team as friends and I would recommend them to anyone!

Amanda H.

Done Right came to our home when we were experiencing a major water leak coming into our kitchen of our new home. They came in wasting no time diagnosed our problem and took care of it right away. They were very friendly and professional at the same time. Cleaned up the water and damage. You could not tell we had ever had an issue when they left and no mess was left. Would definitely call Done Right again! It's not just their catchy name it's their motto! Thanks again to Andy and the crew for all your hard work and a painless experience when we needed help the most!

Del P.

We have used Done Right twice for emergency repairs on two separate properties. Andrew and his crew responded immediately to both our water damage emergencies. Not only did Done Right prevent further water damage to our properties, they also repaired everything we needed fixed. Done Right helped us remodel two different properties. Done Right gets the job done and they are very easy to work with.

Bader B.

We had a cast iron pipe break and discovered sewage seeping into our laundry room. Andrew was amazing as well as Justin! Andrew was on top of the insurance end as well as the flooring company! They did and excellent job, were easy to get ahold of and the job was done in a timely manner. I would highly recommend this business!

Peggy H.

Did outstanding job remediating extensive water damage in rental duplex in south Boise. Worked well with insurance company and managed multiple providers including plumbers, painters, carpet installers, and movers with minimal disruption to tenants.

Joey Nagal